What is sales promotion?
There are several factors and aspects involved when a company wants to carry out a sales promotion so that they could increase their consumer base. These promotions might target different types of people apart from customers such as businesses, retailers and sales staff etc. However, if the promotions are mostly targeted towards the customers in order to boost up the demand for their products, these are considered as customer sales promotions. Such promotions may sometimes be short term in nature which means that the promotions could be available for a limited time period so that they could the demand could increase sharply within this period hence the long term demand might not be affected through this.
Different ways to gain more customers
There are different types of sales promotion techniques, which could be helpful for a business that aims to increase their number of customers. Customers can get attractive discount rates or can get free samples for trial. Customers also demand for those products in which they could get free or extra amount of the good with constant price hence the percentage of the good being sold could be increased without altering the price. Coupons could also be offered to customers through mail, newspapers and magazines that can encourage them to purchase the good. People can also be offered gifts and rewards through the products and these gifts could be either mystery gifts or those that are already known to people such as branded pens and bicycles. Sales promotion might also include loyalty cards where if they buy the products from specific retailers, they have the opportunity to swap these goods with money or any other good later.
Why is it important for businesses to gain more customers?
Companies face a lot of competition from other similar firms in the industry. It is because of this reason that they try to come up with different ways to maintain and improve the demand of their goods amongst their customers. Even though there are several economical factors such as price and quality of the goods that can play a crucial role in this regards but there are specific factors, which are applied during customer sales promotion so that the customer base could be enhanced. If companies do not make a substantial effort to promote their goods, the customers will not be aware of them and hence sales promotions play a crucial role in increasing demand for any product.
Role of customers
Customers are the sole asset of any business because it would not be possible for any business to perform in a successful manner if there would be no demand for the products that they offer. This shows that customers play a significant role in improving or deteriorating the performance and returns of the company. It is for this reason that a business should always stand on its toes when dealing with customers and try to offer sales promotion that they cannot ignore easily.